VIT Managed Services

Your business is a complicated place. There may be several servers, and many desktops and laptops to maintain. You can't afford any of them going down. VIT Services can help keep your network in peak condition by supporting your hardware on site and remotely. In fact, we can repair your computer remotely within minutes, right before your eyes. Don't worry about downtime, select one of the plans listed below and enjoy the peace of mind that comes with our great network support

VIT Services Management Pricing

 

VIThelp $59.00

VITassist $199.00

VITmanage $299.00

Remote Monitoring and Alert Notification

     

24/7 Remote Monitoring

Automated Alert Notification

Event Log Monitoring

Drive Space Monitoring

Performance Monitoring

Active Directory Monitoring

Optional

Exchange Server Monitoring

Optional

Optional

Microsoft SQL Server Monitoring

Optional

Optional

Incident Management

     

Online Incident Management

Online Change Management

         -

Online Problem Management

         -

Online Knowledge Management

         -

Asset Management

     

Online Asset Database

         -

Service Warranty Management

         -

Data Management

     

Daily Backup Monitoring

         -

Service and Support

     

Unlimited Remote Control Support

Hourly

Unlimited Phone Support

Hourly

Remote Remediation

Hourly

Onsite Escalation(4-hour Response Time Guarantee)

Hourly

Hourly

24/7 Emergency Support

Hourly

Hourly

1-hour Remote Support Guarantee

         -

4-hour Onsite Support Guarantee

         -

Optional

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